Privacy Policy

Last Updated: September 2026

1. Overview
This website is operated by Story 108 Ltd and hosted on the Wix.com platform. We provide health coaching, yoga instruction, breathwork and sound practice services exclusively to adults aged 18 and over. We do not knowingly collect data from minors. We are fully committed to protecting your privacy and managing your personal and sensitive data securely, whether you reside in the UK or internationally.

2. Information We Collect
When you book our services or complete our client intake forms, we collect:

Contact & Personal Details: Your name, email address, phone number, address, and billing/payment records.
Confirmation over 18 to verify clients booking services are eligible.
Special Category Health Data: Information you choose to provide regarding your health, medical conditions, injuries, eating habits or lifestyle history. This data is collected purely as part of client coaching or to ensure we can provide and adapt services as relevant to suit your personal needs. We do not prescribe or claim to cure any medical conditions.

3. Why We Collect It & Our Legal Basis
Under data protection regulations (including the UK GDPR), we must state our legal basis for holding your information:

For Personal & Contact Details:

Our legal basis is Contract (to manage your bookings and deliver our services), Responding to enquiries or scheduling calls

Delivering or facilitation of our services

Sending newsletters or updates (only if you’ve opted in)

Improving our website and service delivery

Maintaining records for internal and legal purposes

For Health Data: Health details require higher protection, our legal condition for processing this data is Explicit Consent. By completing our client intake forms or health questionnaires, you give us clear permission to use this information during sessions. You can withdraw your consent at any time, though this may prevent you from continuing with our services.

4. Data Retention (Why We Keep It For 7 Years)

We take data protection seriously. Your personal information is stored securely using trusted platforms (e.g. Google Workspace or similar), and access is limited to authorised personnel only. We implement suitable measures to prevent unauthorised access, alteration, or disclosure of your data.
We retain adult client files—including contact records, session notes, and health forms—for a strict period of 7 years following your last paid session or treatment. This timeframe is strictly necessary to comply with our professional indemnity insurance policy terms, protect against civil legal claims under the Limitation Act 1980, and fulfill UK tax obligations (HMRC). Once this 7-year period has passed, all digital and physical records are permanently and securely destroyed.

5. Where Your Data Lives
Cookies and Analytics
Our website may use cookies to enhance user experience and collect anonymous usage data. You can choose to disable cookies through your browser settings.

We will never sell, rent, or lease your personal details to anyone else.

Your information is kept safe and secure. This website is built using Wix.com, your data is hosted on their highly secure global servers, which are protected by strict digital firewalls. Depending on where you are in the world, your data may be processed in secure facilities in the UK, Europe, the US, or Israel (all of which strictly comply with top-tier international privacy standards).

6. Your Rights
You have the right to request a copy of the data we hold about you, withdraw consent at any time, ask us to rectify mistakes, or request deletion of your information (provided it does not conflict with our 7-year legal and insurance retention requirements).

7. Third-Party Links
Our website content or services may include links to external third party websites, external venues, or resources. Story 108 Ltd does not control, endorse, or verify third-party websites and accepts no responsibility or liability for their availability, content, accuracy, or privacy practices.

8. Changes to This Policy
This policy may be updated occasionally to reflect changes in regulations or business practices. The updated version will be posted on this page with a revised effective date.

9. Contact
If you have questions about this policy, please reach out to us at hello@story108.com